AI Voice Ordering for QSR: Scaling Speed, Accuracy and Experience

Intelligent Infrastructure for the Next Generation of Restaurants

Across the global QSR landscape, operators are navigating a new operational reality.

Rising labour costs.

Peak-hour congestion.

Increasing demand for speed and personalisation.

Growing expectations around accessibility and multilingual service.

In fast-evolving markets such as Iberia and Latin America, these pressures are becoming even more pronounced.

Rethinking the Ordering Experience

In this context, HiStone introduces an integrated solution that combines:

• HiStone Self-Ordering Kiosks

• AI Voice Topping technology by Code Factory S.L.

This approach enables customers to interact naturally - using voice - while maintaining speed and accuracy, even in high-noise environments.

From Interaction to Throughput

Voice-enabled ordering directly impacts operational performance:

• Reduces friction at the point of order

• Accelerates transaction flow during peak hours

• Minimises input errors through natural interaction

• Supports multiple languages without additional staffing

The result is a more efficient and scalable ordering process.

Built for Real-World Conditions

Built on HiStone’s enterprise-grade infrastructure, the solution ensures:

• Stable performance under continuous load

• Seamless integration into existing POS systems

• Scalable deployment across multi-location networks

Operators can introduce advanced capabilities without disrupting workflows.

Accessibility and Inclusion at Scale

Voice interaction enables more natural ordering and supports diverse customer needs, including multilingual engagement without increasing operational complexity.

Watch the Full Demo

AI Voice Ordering for QSR

Final Thought

Voice ordering is not about replacing touch.

It is about increasing efficiency where it matters most - and enabling QSR operations to perform at scale.

Take the Next Step

As QSR environments become more demanding, the ability to handle peak traffic efficiently is critical.

The question is: how do you increase throughput, improve accuracy, and support multilingual service - without adding complexity?

Connect with the HiStone team to explore how AI voice ordering and self-service infrastructure can help you:

• Handle peak demand with greater efficiency

• Reduce ordering errors and improve consistency

• Enable multilingual and accessible customer interaction

• Scale seamlessly across locations

Start the conversation and identify where intelligent ordering can deliver measurable impact in your operations.